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應對職場衝突句式聖經：善意表達自我，阻止問題惡化，近300句有力措辭即刻套用
Powerful Phrases for Dealing with Workplace Conflict: What to Say Next to Destress the Workday Build Collaboration and Calm Difficult Customers
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內容簡介：
應對職場衝突句式聖經：善意表達自我，阻止問題惡化，近300句有力措辭即刻套用
不同情境下，應對職場衝突必備實用句庫
優化與上司、下屬、同事、客戶的合作關係
更加釐清自己想達成的溝 |
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