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Human Relations¡GInterpersonal, Job-Oriented Skills(2009¦~10ª©)
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內容簡介
Accomplished author and national speaker, Andrew DuBrin brings his expertise of Human Relations and Business Psychology to this exciting tenth edition. Focusing on today’s work environment, the book takes a two-pronged approach that improves interpersonal skills by first presenting basic concepts and then by featuring a heavy component of skill development and self-assessment. This edition features a new chapter on self-esteem, current research on emotional and social intelligence and fresh cases, exercises and skill builders that prepare students for today’s business environment. NEW Features New chapter on developing self-esteem and self-confidence (ch 3) - Discusses how self-esteem develops, how to enhance self-esteem, the importance of self-confidence and self-efficacy and techniques for developing and enhancing self-confidence. Two-pronged approach to improving interpersonal skills - first, basic concepts are introduced, then skill-building exercises are included that relate to that chapter’s topic. Content that meets the federal skills for Interpersonal Training - Ensures that students will be able to use resources, interpersonal skills, information, systems, and technology; and will be proficient in basic skills (e.g., reading, writing, and arithmetic), thinking skills (e.g., thinking creatively), and personal qualities. Skill-building activities and self-assessment exercises - including interactive role plays. Gives students hands-on opportunities for developing practical human relations skills, and lend to greater student involvement and discussion.
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